DocumentStatement of work: services
Doc IDPC-SOW-002
Version1.0
StatusApproved
OwnerProject manager
ClassificationPublic
1.0 PURPOSE

How we can help

For network owners and operators, IT and facilities teams, builders, and the contractors and integrators who deliver for them, across telecommunications, data centres, IT and construction.

2.0 SERVICES

Deliverables

2.1 Schedule of services
RefServiceWhat you getAccepted by
S-01Rollout & build deliveryEnd-to-end project management for fibre, wireless, tower, data centre and building projects, with site-by-site trackingSponsor, at each milestone
S-02Cutover & change readiness Good first stepAn independent review of a planned network or system change before it goes live: plan, testing, rollback, communications and sign-offsChange owner
S-03Project setup & governanceA governance foundation scaled to your project: charter, stakeholder and risk registers, schedule or backlog, and change control. Drafted with our tools, reviewed and owned by peopleSponsor
S-04On-demand stakeholder reportingAI compiles daily and hourly feeds from the channels connected to your project, such as chats, email, site updates and meeting notes, into reports tailored to each stakeholder, whenever they are neededProject manager, every report
S-05Field update automationUpdates from field crews by email or WhatsApp, captured, logged and approved, so the project record is always currentProject manager, every update
S-06Project AI, set up your wayWe learn your templates, procedures and approval rules, then guide your team to run projects with AI that follows them. How it works ↓Your organisation
3.0 TOOLS

How we deliver better: our own tools

We build our own AI tools, so the paperwork, tracking and follow-ups run in the background while the project manager focuses on decisions. We do not sell them off the shelf; we shape them around you.

T-01 · ToolIn development

Projectcore Agent

Takes a project from start to finish along the PMBOK® Guide process, without taking a decision away from the project manager.

  • Drafts each document and flags every assumption it made
  • Will not start a step until what it depends on is approved
  • Follows a client's own templates, gates and approval rules
  • Runs plan-driven, Scrum and hybrid projects
  • Drafts reports for each audience whenever they are needed
T-02 · ToolIn development

Field & Stakeholder Intake

Turns updates from field crews and stakeholders, by email and WhatsApp, into tracked items.

  • Works with the channels teams already use
  • The project manager approves each update
  • Nothing is applied automatically
4.0 PROJECT AI, SET UP YOUR WAY

We don't sell you an agent. We come to you.

We learn how you work and guide you to implement your own approach.

4.1 Engagement procedure
StepActivityDescription
1We come to youWe sit down with the people who run your projects.
2We learn how you workYour templates, procedures and policies (OPAs), and your systems, rules and culture (EEFs).
3We shape it around youYour templates and approval rules come first. Anything you do not need is left out.
4We guide your rolloutStep by step, so the result is yours, not ours.
5.0 COMMITMENTS

What you can rely on

5.1 Our commitments
RefCommitment
C-01Ongoing support. We support you for as long as you need us, with ongoing support plans.
C-02Confidentiality. Your documents stay confidential and remain yours. Privacy note
C-03Human approval. No document, update or report is used until a person has approved it.
6.0 NEXT STEP

Planning a project?

Tell us about your rollout, build, upgrade or migration. We can walk you through how we run a project, with AI doing the heavy lifting and people making the decisions, and give you an honest assessment of whether we are the right fit.

[email protected]
Document history
VersionDateChangeApproved by
1.0Oct 2026IssuedProject manager